AI and software engineering
Building intelligent technology for real-world problems.
We develop AI-powered software that helps organisations automate complex work, unlock information and deliver better services.
Capabilities and services
What we build for our clients
Chapelgate Technologies is a software company. We design, build and run AI and software for public-sector organisations, businesses and partners.
Custom AI and software development
Bespoke applications, integrations and AI features designed around your processes, your data and your users.
AI agents and automation
Assistants and automated workflows that take on repetitive, structured work, with people kept in control of decisions.
Speech and language technology
Transcription, translation support and language tools, including Welsh and English, so more people can be heard and understood.
Document intelligence
Extracting, organising and answering questions from documents and records, always pointing back to the source.
Web and app platforms
Fast, accessible websites, portals and applications, built to be secure and simple to run.
How we work with you
From first conversation to running software
A simple, transparent way of working, whatever the size of the project.
Discovery
We learn how the work is done today, what slows it down and what success would look like. You get a clear scope and plan.
Prototype
We build a working prototype quickly, so you can test the idea with real users and real data before committing further.
Build
We develop the production system in small, tested increments, with regular demonstrations and honest progress reports.
Support
We host, maintain and improve what we build, and keep it secure, documented and working as your needs change.
Who we work with
Public sector, business and partners
Public sector
Councils and public bodies: software that is accountable, accessible, bilingual where needed and respectful of residents' data.
Business
Organisations of every size: automating back-office work, unlocking information and building the tools your teams need.
Partners
Technology and delivery partners: AI, speech and document capabilities to strengthen your own products and services.
Our products and platforms
Examples of what we build
Alongside client work, we develop our own products in AI communications, speech and language, and document intelligence.
Speech and Language
Chapelgate Transcribe
Welsh and English speech-to-text for bilingual organisations.
View product →Document Intelligence
Business Evidence Wallet
Prove what you claim in supplier questionnaires, with the evidence behind every answer.
View product →Automation
WorkSmartOS
WorkSmartOS is the umbrella product, live on a council phone line already taking calls.
View product →The WorkSmartOS family: ReceptionistOS, HousingAssociationOS, CouncilOS, LandlordOS, LettingAgentOS, PropertyManagerOS, FacilitiesOS, HolidayLetOS, MaintenanceOS.
Experience
Past programme experience
Work across public and private sector organisations.
Start a project
Tell us what you need to build. We will help you shape it, from first idea to running software.